Locksmith Marseille : Frequently Asked Questions
What areas do you service in Marseille?
YB Serrurier 13 provides locksmith services throughout the entire Marseille area. Whether you’re in the city centre or in the suburbs, we’re ready to assist you with your locksmith needs.
What types of locksmith services do you offer?
We offer a comprehensive range of locksmith services, including emergency lockout services, lock replacement, key cutting and duplication, broken key extraction, and security upgrades.
How quickly can you respond to an emergency call-out?
We understand that in a lock-related emergency, time is of the essence. Our team is available 24/7, and we aim to respond to all emergency call-outs within 30 minutes.
How much do your services cost?
The cost of our services varies depending on the nature of the job and the time of the call-out. We strive to offer competitive prices and will provide a quote before any work is carried out.
Can you cut keys on the spot?
No, our emergency locksmiths are not equipped with cutting tools but you can find shops in the city that will easily cut and duplicate keys on the spot.
What measures do you take to ensure my property’s security?
At YB Serrurier 13, your security is our top priority. We only use high-quality locks and security products. Additionally, we can perform a security assessment of your property to identify potential vulnerabilities and recommend appropriate solutions.
What types of locks can you handle?
Our experienced locksmiths are trained to handle a wide variety of locks, including deadbolts, doorknobs, padlocks, electronic locks, and high-security locks. Whether your lock is modern or traditional, we can help.
Do you offer emergency locksmith services?
Yes, we offer emergency locksmith services 24 hours a day, 7 days a week. If you’re locked out of your home or office, or if your lock is broken or damaged, we can respond quickly to resolve the issue.
Are your locksmiths licensed and insured?
Yes, all of our locksmiths are fully licensed and insured. This means you can trust us to provide professional, reliable, and safe services.
Can you help with a broken key in a lock?
Yes, we can help if your key has broken off in the lock. Our locksmiths have the tools and expertise to remove the broken key without damaging the lock.
Do you provide a quote before starting work?
Yes, we provide a quote before any work is carried out. This ensures that you know exactly what to expect and there are no surprises when it comes to payment.
Can you help improve my home’s security?
Yes, we offer a range of services to improve your home’s security, including lock upgrades, installation of high-security locks, and security assessments. We can advise you on the best security solutions for your specific needs.
What payment methods do you accept?
We accept a variety of payment methods, including cash, credit and debit cards. We aim to make the payment process as convenient as possible for our customers.
What should I do if I’m locked out of my house?
If you’re locked out of your house, don’t try to force the door open as this could cause damage. Instead, call us immediately. We offer 24/7 emergency services and can help you regain access to your home quickly and without causing damage.
